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sageThe holiday season brings all kinds of fannish surprises, some of them less pleasant than others. Getting comments from trolls is one of the most annoying. Here are some things you can do.
The first thing you can do to protect your work against a troll is to turn off anonymous commenting. You can do that on the Edit page of your individual AO3 works or in the preferences pages if you want it to apply to all of your works.
AO3's Abuse team can help. They can take immediate action in the case of a vulgar or threatening comment. For comments designed to harass and badger, they have to establish a troll's PATTERN of behavior, so it's important for us to track that pattern if and when it establishes itself. Then Abuse can act on the strength of that evidence. Instead of deleting, send the link to AO3 abuse with a note referencing the Due South troll.
Don't engage trolls. They aren't interested in reasoned argument; they're interested in getting a rise out of people and spawning feelings of offense and alienation. Their decision to attempt to bully you reflects on them. How you respond reflects on you, so please have a good laugh at the troll's ridiculousness, and then please tell Abuse and let them deal with it.
Wishing you all a fabulous, troll-free holiday season!
Sage & Mergatrude
The first thing you can do to protect your work against a troll is to turn off anonymous commenting. You can do that on the Edit page of your individual AO3 works or in the preferences pages if you want it to apply to all of your works.
AO3's Abuse team can help. They can take immediate action in the case of a vulgar or threatening comment. For comments designed to harass and badger, they have to establish a troll's PATTERN of behavior, so it's important for us to track that pattern if and when it establishes itself. Then Abuse can act on the strength of that evidence. Instead of deleting, send the link to AO3 abuse with a note referencing the Due South troll.
Don't engage trolls. They aren't interested in reasoned argument; they're interested in getting a rise out of people and spawning feelings of offense and alienation. Their decision to attempt to bully you reflects on them. How you respond reflects on you, so please have a good laugh at the troll's ridiculousness, and then please tell Abuse and let them deal with it.
Wishing you all a fabulous, troll-free holiday season!
Sage & Mergatrude
